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Delete profile
How to request deletion of your Axonevo account and the data associated with it.
How to request deletion
- 01Send an email to info@axonevo.ch with the subject “Account Deletion Request”.
- 02In the email, state the email address with which your Axonevo account is registered.
- 03We will process your request and usually delete the account within 30 days.
This data will be deleted
- profile details (first name, last name, form of address),
- all simulation runs and activity data linked to your account,
- records of your participation in simulations.
This data will be retained
- anonymized, aggregated usage statistics that do not allow any conclusions about you as a person, for the further development of the product,
- data we are required to retain due to legal obligations, under Swiss law for up to 7 years.
Questions?
If you have questions about deletion or about how your personal data is handled, you can reach us at info@axonevo.ch. You can find more information in our privacy policy.
